Shipping & Returns

 Shipping is calculated in the shopping cart during checkout before payment is processed. We offer free shipping when $100 or more is purchased. When your order is shipped, you will receive an email containing the tracking number at the end of the business day. Please feel free to contact Customer Service if you have any questions regarding your order. Please allow additional shipping time due to the current pandemic, shipping varies.

 

Domestic Shipping:

We offer the following methods:

  • Standard (5-7 Business Days)

We utilize the following carriers:

  • USPS

  • UPS

International Shipping:

We offer the following methods:

  • Priority (3-5 Business Days)

  • Standard (7-12 Business Days)

We utilize the following carriers:

  • USPS

  • UPS

  • FedEx

Return & Exchange Policy

WARRANTY 
No Refund unless the product arrives defective. Please see defective items for additional information.
Defective Items:
If you  received a defective item, you may return it within 30 days from receipt of delivery. You will need to contact our Customer Service department at ohsorisque2@gmail.com. In the body of the message, please reference the item number, order number and explain the defect on the item. If the defect is visible we will require photos sent to us displaying the defect on the item. Please have all this information available when contacting us.
If a replacement is desired, the defective item will be replaced upon validation of defect.